Now is also the time to check for any newer printer firmware to install which matters a lot.Ħ) Extract Printer software, right click Setup file to Run as Administrator. Restart PC.ĥ) Go to the printer model’s Support Downloads webpage to download and install the latest full software package. In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name. I would Clean Install the printer which always works, lasts longer and actually saves time:ġ) Power up the printer, if wired unplug it's USB cable from PC.Ģ) Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.ģ) Use one of these methods to remove all of the old printer drivers:Ĥ) Now type Control Panel in Start Search, open CP, choose Icon View. Update the printer firmware and reinstall the full software package - required to have all features work correctly, like scanning from printer top. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you.
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